Returns & Exchanges

At MooGoo, we want you to love your skin and your products. If a formula isn't the right fit for your skin type, we offer a hassle-free 30-day return policy for all our natural skincare essentials.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship It Back

  Affix the provided shipping label to your parcel and drop it off at any authorized postage location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.